Privacy Policy

Talk2Solicitors provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from both Users and Solicitors. By using Talk2Solicitors.co.uk, you consent to the data practices described in this Privacy Policy.

We take your privacy very seriously, and are committed to upholding your privacy while you use Talk2Solicitors.co.uk.

Our primary goals in collecting information are to provide an excellent service to you, to administer your use of Talk2Solicitors.co.uk and to ensure you are able to easily navigate Talk2Solicitors.co.uk

The contents of a User's communications with a Solicitor on Talk2Solicitors.co.uk are strictly confidential. Member's of staff of Talk2Solicitors.co.uk will not view or examine your communications and private messages on Talk2Solicitors.co.uk except where absolutely necessary for administration purposes or to address problems or queries affecting a User's or Solicitor's Account, or to respond to any legal process or comply with the law.

Collection and use of your personal information

Talk2Solicitors may collect certain information or data about you when you use Talk2Solicitors.co.uk These include, but not limited to:

(i) your e-mail address, name, home or work address or telephone number (personally identifiable information)

(ii) demographic information, which is not unique to you, such as your postal code, age, gender;

(iii) your IP address, and details of which version of web browser you used

(iv) information on how you use Talk2Solicitors.co.uk, using cookies and page tagging techniques to help us improve our service; and (v) Solicitors data that they register with us in relation to their vocation as a Solicitor.

Email alerts, Newsletters, marketing and promotional materials

We may use your personal information to contact you with text alerts, email alerts, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please inform us of this by emailing Support@talk2solicitorsc.co.uk and stating your name and request.

Third party offering

We may contact you on behalf of a third party concerning a product or service that may be of interest to you.

Service Providers

We may employ third party's to carry out performance related services on Talk2Solicitors.co.uk (e.g., without limitation, maintenance services, database management, web analytics, website development, payment processing services, fraud detection and prevention services relating to the activity of Users and Solicitors) or to assist us in analysing how Talk2Solicitors.co.uk is used. These third parties may have access to your personal information, communications and private messages. If they do, this access is only so that they may perform these tasks on our behalf and they are obligated not to disclose or use it for any other purpose.

If or as required by law, law enforcement agencies will be given access to your messages and communication.

Billing information

In order to process some of your transactions through the Talk2Solicitors, you will be asked for your debit card or credit card number and other billing information. None of your billing information is directly stored with us. However, it may be stored by our third party payment processor services provider.

Storage of your data

We store your data on our secure servers in the UK. It may also be stored outside of Europe, where it could be viewed by our staff or third party suppliers. By using Talk2Solicitors.co.uk, you agree to this.

Keeping your data secure

No method of transmission over the Internet, or method of electronic storage, is completely secure, therefore we cannot guarantee the absolute security of your data. We are not responsible for any disclosures of your data that you make to a User, Solicitor or third party through Talk2Solicitors.co.uk. Any data you disclose is done at your own risk.

Disclosing your information We may disclose your personal information to third parties:

(ii) in the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets;and

(ii) if Talk2Solicitors or its assets are acquired by a third party, in which case personal data held by it about its Users and Solicitors will be one of the transferred assets.

We may disclose your data respond to any legal process to comply with the law. We may disclose your data to a third party where you have actively agreed for us to do so.

Links to other websites

Talk2Solicitors.co.uk contains links to and from other websites. This Privacy Policy only applies to Talk2Solicitors.co.uk, and does not cover other websites that we link to or that link to us. We do not exercise control over third party websites. Therefore, we encourage you to read the privacy policies of the other websites you visit.

Updates to this Privacy Policy

Talk2Solcitiors may update this Privacy Policy in order to improve our service to you.

Contact us

If you have any questions regarding this Privacy Policy, or on data that we may hold on you, please contact our support team at Support@talk2solicitors.co.uk and they will be happy to assist you.

Cookies

We use "cookies" to improve your experience of using Talk2Solicitors.co.uk. A cookie is a small data file that we transfer to your computer's hard disk by a web page server for record-keeping purposes. Cookies are then sent back to our website on each of your subsequent visits.

We may use the following types of cookies

• Strictly necessary cookies.

These are cookies that are required for the operation of our website.

• Analytical/performance cookies.

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it.

This helps us to improve the way our website works, for example, by ensuring that Users are able to navigate and find what they are looking for easily.

• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.

• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to disable cookies if you prefer. However, please note, permanently disabling cookies in your browser may hinder your use of our website.

How We Use Cookies

We use cookies to:

•save your login information for future logins. • provide convenience to you and speed when using the website.

• deliver content to you that is relevant to your interests when using Talk2Solicitors.co.uk.

• record your specified preferences in using the website and personalise website content for you.

• record how you move around our website and the times when you use the website.

• provide you with notifications, text alerts and email alerts related to your use of the services.

Cookies allow you to take advantage of some of Talk2Solicitors.co.uk design features, aimed at allowing you to use the website in the easiest manner possible.